Due the the fact that some products are pre-made & some pre-order. Please read the description of the product you are purchasing for an accurate estimation of how long your order will take to ship out. If you purchase a pre-made product as well as a pre-order product, the order will not ship until the pre-order item is complete. Pre order items may take anywhere from 3-5 weeks to be produced. Upon completion of each orders individual packing and boxing, tracking numbers will be applied and sent out per update method selected at checkout (text / email). Final ETA is decided and updated by USPS &/or UPS for state bound orders until further notice while an applicable final courier company may otherwise complete the delivery based on final shipping destination where international or otherwise are applicable.

•We are NOT responsible for any lost or stolen packages.
•All international and domestic shipment pricing is based upon weight.
•International shipments may be subject to pay duties and taxes.

Incorrect Addresses: Excellence Worldwide is NOT responsible for incorrect addresses. If the buyer's package is returned to us due to an incorrect address, the buyer is FULLY RESPONSIBLE to cover the cost to reship the package.

(Aforementioned ETA is 3 days per USPS &/or UPS standard pickup to drop off time depending on shipping selected at checkout & time from shipping partner facility to final destination.)

No refunds & exchanges as all sales are final. If the wrong item or size was sent, please contact us at excellenceworldwide.com